DIEBOLD NIXDORF IS HIRING: ASSOCIATIVE SERVICE DESK COORDINATOR

\DIEBOLD NIXDORF IS HIRING: ASSOCIATIVE SERVICE DESK COORDINATOR

DIEBOLD NIXDORF: ASSOCIATIVE SERVICE DESK COORDINATOR

Eligibility:

• Qualification-Any Degree/Freshers/Experienced.
• Good local/client’s language skills (Written and spoken) as well as business English skills (Written and spoken) required.
• Checks to ensure reported incidents are covered by contract and that all caller information, including address details, are correct – retrieves customer agreement on cost if no contract exists.
• Uses remote tools to troubleshoot, analyze and resolve technical issues.
• Documents all activity and updates the appropriate knowledge management, reporting and other systems.
• Ensures high levels of customer satisfaction at all times.

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