KELLY IS HIRING: GRADUATE ENGINEER TRAINEE

KELLY IS HIRING: GRADUATE ENGINEER TRAINEE

Eligibility:

Diploma or Bachelor’s degree in Mechanical/Mechatronics/Electrical Engineering, Bachelor’s degree in Science
Excellent verbal and written communication skills in English
Speak: Hindi / Kannada
MS Office

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Job description – Customer Interaction Centre

Role

Functional Area

Customer Interaction Centre

Summary of job contents

To support and assist customers as required ensuring their needs of Festo products and services are met.

To interact with internal functions e.g., Finance, Logistics or Production and coordinate in meeting the customer needs.

Key accountabilities

Generate quotations based on customer enquiry via SAP system
Register orders via SAP system
Recommend compatible Festo products for technical queries
Providing technical solutions to customers in counter sales
Respond to customer queries related to quotations, order, delivery schedules/despatch status etc
Respond to customer calls related to quotations, delivery schedules/despatch status etc via CRM system
Maintain daily track reports as per the template provided

Qualification

Diploma or Bachelor’s degree in Mechanical/Mechatronics/Electrical Engineering

Bachelor’s degree in Science

Language Skills

Excellent verbal and written communication skills in English

Speak: Hindi / Kannada

Computer Skills

MS Office