CDK GLOBAL IS HIRING : ASSOCIATE LEARNING COORDINATOR

CDK GLOBAL IS HIRING : ASSOCIATE LEARNING COORDINATOR

CDK GLOBAL: ASSOCIATE LEARNING COORDINATOR

Eligibility:

• Graduate (Bachelors or Masters) from any discipline – preferably non-engineering/technology
• Suitable fresh grads with good oral and written communication skills, analytical abilities and aptitude
• Upto 1 year of experience in customer support (non-technical/non-voice; transaction processing) can also be considered.

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Detailed Eligibility:

Associate Learning Coordinator:

• Graduate (Bachelors or Masters) from any discipline – preferably non-engineering/technology
• Suitable fresh grads with good oral and written communication skills, analytical abilities and aptitude
• Upto 1 year of experience in customer support (non-technical/non-voice; transaction processing) can also be considered.

Position Responsibilities & Essential Functions:

• Prepare newly submitted Training Requests for CDK U Learning
• Take provided dealer employee lists and convert them for import into the LMS
• Create master Login document
• Assist with managing email requests for user creation, deactivations, learning assignments
• Extract and prepare various LMS reports for customer, coordination and learning delivery
• Follow-up with the customers and/or the relevant teams to fix/close cases related to training registrations/pending requests/issues.

Requirements:

• Task & Results-Oriented
• Strong verbal communication skills
• Fluency in English
• Email Etiquette
• Learn and follow standard operating procedures in completing work
• Ability to explore and learn GUI tools necessary to complete the assigned tasks
• Resourceful and attention to detail
• Self-starter and problem solver
• Working knowledge of Microsoft Office applications: Excel, Outlook, and Word
• Collaborate with team members and other stakeholders
• No travel required

Preferred Attributes:

• Willingness to work in rotating shifts
• Commitment to work

Salary: Rs. 4.00 LPA

Selection Process:

The selection process will be based on the following rounds

• Round 1 – Registration
• Round 2 – Online Test
• Round 3 – Technical Interview
• Round 4 – HR Interview
• Round  5 – Selection