WNS IS HIRING: OPERATIONS ASSOCIATE

 WNS IS HIRING: OPERATIONS ASSOCIATE

WNS: OPERATIONS ASSOCIATE

Eligibility:

  • B.Com /M.Com / BBA / MBA
  • Efficient query management and resolution as defined by the Process
    Escalation to the supervisor for issues that cannot be handled basis materiality
    Prepare process related reports
    Prioritization of tasks e.g. escalated query handling
    Resolve queries having Inter team dependencies e.g. Invoice Status, Payments etc.

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Company Description

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.

Our mission as an organization is guided by our CIRCLE of Values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.

 

Job Description

Converting Requisition to PO (Manual)
Invoice processing, (2 way & 3 way matching)
Vendor setup / modify existing vendors
Payment Scheduling and monitoring
AP Close / Schedule activity 
Helpdesk
T&E Audits
Efficient query management and resolution as defined by the Process
Escalation to the supervisor for issues that cannot be handled basis materiality
Prepare process related reports 
Prioritization of tasks e.g. escalated query handling
Resolve queries having Inter team dependencies e.g. Invoice Status, Payments etc.

Qualifications

B.Com /M.Com / BBA / MBA 

Additional Information

Oral communication – English as a first language. Able to communicate with all customers and team members in a professional and confident manner · Written communication – able to communicate through email with clear and complete instructions/responses in a timely fashion (see department flextime and WFH policy for email timeliness and expectations) · Willingness to build and maintain cooperative working relationships with community and divisional team members · Proficient in MS Word, Excel and Outlook

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